Core Business: Our core business is the provision of specialized marketing, sales and customer support services to publishers worldwide. This means that we specialise in projects where we contact librarians on behalf of publishers and focus on the needs of the scientific, scholarly and professional publishing community. We invest in education of our staff and development of infrastructure continuously in order to maximize the results for your projects. When you outsource any or all of marketing activities to Accucoms, you automatically gain access to the expertise that our management and staff have developed over the years.

Local Presence: Our team consists of multilingual professionals. Each team member either has extensive experience in academic and professional subscription management or has received comprehensive training in the industry and its business practices. As well as their professional knowledge, all Accucoms colleagues speak two to five languages at native level. We serve publishers from Europe and the USA. This means that we contact your subscribers from within their time zone and speak their own language. All common communication obstacles disappear when librarians are contacted by friendly people that know their subject matter in their language and contact them during their own working day.

Efficiency and Control: By outsourcing your marketing, sales and/or customer support activities to Accucoms:

• You retain full control over your sales and marketing strategy
• You benefit from our commercial, technical and administrative expertise and resources
• You are involved in each step of your projects by means of personal contact, intermediate feedback and comprehensive reporting
• You offer your customers high quality service while saving in overhead costs and management time